Learn about error message, “The file cannot be purchased or downloaded. The file might not be available from Zune Marketplace” when downloading content from the marketplace.
Get access to how-to articles and forums, one-click diagnosis and repair for many issues, and step-by-step instructions so you can fix the problem yourself.
We’ll help you connect with a Microsoft Answer Tech for complimentary advice on more basic questions, as well as training and one-on-one technical support so you can get more out of your technology.