Search Help

How to Improve Your Results

The best way to improve your search results is to optimize the structure of your query. The more the Microsoft.com Search engine "understands" your request, the better its returns will be.

Boolean Operators

Here are the symbols and words you can use to improve your queries.

Search Engine Rules

Here are the rules that the search engine follows when it processes your query.

All searches are AND searches. It looks for pages that contain every term entered in the query text box. For example, If you get too many results for windows, try searching for windows vista instead.
Quotes may achieve more precise results. It treats every term as separate words. If you are searching for a phrase, place quotes around the words. For example, if you get too many results for windows vista, try searching for "windows vista" instead.
Common words are ignored. It ignores all punctuation marks that are not used as Boolean operators and all common(noise) words that are unlikely to improve results. Noise words in English include: a, about, an, and, are, as, at, be, by, for, from, in, is, it, of, on, or, that, the, this, to, was, what, when, where, which, who, will, and with. You may include an omitted word in the query by adding a + symbol or by placing quotes around the word.
Queries have a 255-character maximum length limit.

Top of page

How to Set Preferences

On the Search Preferences page, you can specify:

The number of results that are displayed per page (pages load fastest with the default setting of 10).
Whether results are displayed in the same or a new browser window.
Which Microsoft.com sites worldwide you would like to search.

Microsoft.com Search uses cookies to store your settings, so make sure cookies are enabled in your browser. These settings are specific to search.microsoft.com; they do not carry over to other customized searches on such Microsoft.com sites as MSDN and TechNet.

Top of page

How Language Preferences Affect Results

Microsoft.com is published in many languages for many locales. When you choose which languages to search within, you're also choosing which Microsoft.com sites to search within. If you choose English, the search engine looks at pages published in English for the United States, Canada, the United Kingdom, and Australia. If you choose French, the search engine looks at pages published in French on the Microsoft.com France site as well as the Microsoft.com Canada site. Depending on your settings, your search results may include links to several different Microsoft.com locales.

Top of page

How to Change the Display Language

Every page on search.microsoft.com includes a link to change the language in which the user interface is displayed. This link opens a page that presents a list of choices. Pick one to proceed with your search.

Top of page

How the Display Language Affects Results

This feature was designed for multilingual users. When you choose a different display language, the search engine automatically changes the Microsoft.com site to the corresponding locale. If you click Italian, the search engine transports your query to the Microsoft.com Italy site. Click the Search button to see results from Microsoft.com Italy displayed in Italian. By changing the display language, you can run the same query on different sites worldwide without ever having to use the Back button, manually navigate to another locale, or re-enter terms into the query text box.

Top of page

How to Refine Results

The search results page allows you to further refine searches to help you find the information you need.You can change the scope of your search results to specific Web sites by using the drop-down list next to the search query box. You can select:

Specific sections of Microsoft.com, such as Support or Downloads.
Other Microsoft Web properties including Xbox.com and Bing.com.
Communities sites related to Microsoft including newsgroups and blogs.
Web results from Bing.

Some scopes may provide additional refinement options, such as the ability to filter results by product name or category.

Top of page